Reference

What You Agree to When You Use macam177

These legal terms set out how your account works, what data we hold, and where our service is available — availability depends on local law and eligible regions. Read through before you open an account so you know exactly where you stand.

Account eligibility by regionData we collect and retainDANA, OVO, GoPay wallet rulesHow to contact us about your rightsPolicy update notices
macam177 What You Agree to When You Use macam177
HOW WE HANDLE DATA

Your Data, Your Account, Your Rights

We collect only what we need to run your account and process payments through DANA, OVO, and GoPay. No data is sold to third parties. You can request a full export of your account data or ask us to delete it, subject to any retention period required by applicable law.

Data Retention

We keep transaction records and account activity logs for the period required under applicable law. After that window closes, data is deleted or anonymised on a scheduled cycle.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to improve load times on mobile. You can manage cookie preferences through your browser settings at any time.

Account Security

Account access uses OTP verification sent to your registered mobile number. If you believe your credentials have been compromised, contact support immediately to trigger a security reset.

Requesting Changes

To update personal details, correct inaccurate data, or request account closure, submit a request through live chat or email. Identity verification is required before any sensitive change is processed.

LEGAL CONTACT PATHS

Reach Us About Any Policy Question

If you have a question about these terms, want to request a copy of the data we hold on your account, or need to flag a policy concern, these are the three ways to reach us. We aim to respond to legal and data requests within a reasonable timeframe — the exact window depends on query complexity.

Team online

Live Chat

Open the chat widget from your account dashboard. For policy or data queries, select the Legal topic so the message routes to the right team quickly.

Email Support

Send detailed legal requests, data access queries, or account closure requests to our support address listed in the account settings under Help and Contact.

Account Help Centre

The Help Centre inside your account panel covers common policy questions, wallet dispute steps for DANA, OVO, and GoPay, and account verification procedures.

Common Questions About Our Legal Terms

These are the questions we see most often about account eligibility, data rights, wallet rules, and how to act on your legal options with us.

Access depends on local law and eligible regions. If your region permits online gaming, you can open an account. We do not serve regions where local law prohibits it.

We collect your name, mobile number, email address, and wallet identifiers for DANA, OVO, or GoPay. This is used to verify your account and process transactions only.

Send a data access request through live chat or email from your registered account. We verify your identity first, then process the export within a reasonable timeframe.

We delete or anonymise your personal data after the legally required retention period passes. Transaction records may be held longer if applicable law requires it.

Raise the dispute with our support team first via live chat. We log the transaction details on our side and coordinate with the wallet provider where needed to resolve it.

We send a notice to the email address registered on your account. Keep that address current in your account settings so you do not miss any policy update communication.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.